Follow these handy hints to make the most of your experience at the theatre:
Accessibility - Black Swan actively engages with our community and is committed to developing our programs and services to help increase our accessibility to everyone in the community, including those with physical or sensory impairment. At certain performances we offer captioning and audio description services. There are spaces for wheelchairs in both the Heath Ledger Theatre and the Studio Underground, and both theatres are accessible by lifts. For more Access information including the schedule for captioned and audio described performances, please go to our Accessibility page.
Content Warnings - Adult themes, strong language and other warnings have been noted on the individual play pages of the Black Swan website. To confirm the use of strong language, adult themes or smoking on stage, please check our website or call us on (08) 6212 9300. Warning signage will also be evident in the theatre foyer.
Lost tickets - Lost ticket vouchers can be arranged by contacting the State Theatre Centre Box Office on (08) 6212 9291 or by approaching the Box Office upon your arrival at the theatre. Please note lost ticket vouchers cannot be exchanged.
Doors Open - The foyer doors open one hour before a performance. We encourage you to arrive in plenty of time, about 20 minutes before the curtain goes up, especially if you are collecting tickets from the box office. An early arrival gives you time to purchase a programme for some pre-show reading, grab a drink at the bar and be in your seat before the show begins.
Late arrivals often have to wait to get into the theatre until a suitable break in the performance, because it's very distracting for the actors and audience.
Dress Code - There is no dress code for the theatre. We want you to feel comfortable but you never know who you might meet, so we suggest a smart casual outfit. It can sometimes be cold in the theatres so bring a jacket or scarf.
Food and Drink - The State Theatre Centre has bars for the Heath Ledger Theatre and the Studio Underground that provide drinks and snacks for purchase. Please finish enjoying your snacks and beverages before entering the theatres as food and drinks are not permitted in the theatres.
Smoking - The State Theatre Centre of WA is a smoke-free venue.
Mobile Phones - Please remember to turn off all mobile phones and other electronic devices before the performance. Cameras and other recording devices are strictly forbidden.
Audience Participation - Theatre is a communicative experience, so feel free to laugh, clap, cry or cheer. It lets the actors know that you are interested and connecting with their work. For those new to theatre, audiences applaud at the end of the act before the interval and also at the end of the show, when actors take their bows. There is usually a curtain call, which is when the actors come on stage to receive your appreciation.
Talking - However, talking and even whispering can likely be heard by everyone throughout the theatre and on stage, so please refrain from talking until the interval or the end of the performance.
Feedback - If you enjoyed your time at the theatre, then please spread the word and tell your friends. We want as many people to experience our productions and we love it when our patrons introduce new people to the theatre and to our shows.
If you still have more questions, call us on (08) 6212 9300.